• Senior UX/UI Designer

    Location US-MA-Concord | US-MA-Concord
    Job ID
    # of Openings
    Job Category
    Information Technology
  • Overview

    We are searching for a Senior UX/UI Designer who is ready to harness her or his creativity, experience, and a user-centered design process to produce products that are safe, effective, and satisfying to the intended users. The successful candidate will be a broadly creative individual with a strong product design portfolio who wants to serve in a high-energy, supporting role on an extraordinary team.


    Our business’ core team includes specialists in human factors, industrial design, engineering, and other disciplines who have well over a century of combined industry experience. We are a multi-faceted product development consultancy that understands the importance of conducting comprehensive user research to define new product requirements; performing creative design explorations while also embracing technological imperatives; and iterating a design solution by conducting usability tests and other evaluations.




    • Provides technical guidance to project teams striving to develop optimized, user-friendly user experiences.
    • Participates in key technical meetings to guide clients towards developing safe, effective, and satisfying user interfaces.
    • Educates customers regarding best-in-class approaches to human factors engineering and user interface design.
    • Leads design critiques.
    • Leads the preparation of presentations and reports; reviews and comments on those produced by others
    • Develops requirements by analyzing target audience, objectives, user needs, and business needs.
    • Develops use scenarios, navigational structures, sitemaps, user/task flows, and wireframes.
    • Develops conceptual design concepts and instantiate design concepts in the form of detailed screen designs and learning aids (e.g., user manuals, quick reference cards, training animations).
    • Develops final artwork (e.g., buttons, icons, illustrations) for software user interfaces, hardware user interfaces, and learning aids.
    • Creates interactive prototypes to present and support usability tests of user interface design concepts.
    • Supports UX research including usability testing (local and remote), multi variant and A/B tests, heuristic analysis, contextual inquiry, ethnography, card sorting, gap analysis, and competitive benchmarks.
    • Helps development teams troubleshoot and fix UI problems.
    • Ensures products have a consistent and cohesive user experience.
    • Guides content creators/publishers and developers in usability best practices and GUI standards.
    • Leads design reviews, style guideline development, and presentations on style standards and UX conventions.
    • Creates detailed project cost estimates, plans, and schedules.
    • Leads project management tasks and hands-on, technical aspects of UX design projects.
    • Effectively sets priorities to work efficiently and manage one’s time.
    • Delivers capabilities presentations to prospective clients and develop compelling business proposals
    • Performs other duties as directed.


    • BS or higher degree in interaction design, human factors engineering, visual design, graphic design, or a related field.
    • 5+ years working as a designer in a professional setting, such as a UX design consultancy or corporate department specializing in UX.
    • Experience in leading and mentoring.
    • Experience with software user interface design.
    • Experience conceptualizing and/or designing instructional documents, and/or packaging a major plus.
    • Exceptional conceptual and visual design skills.
    • Exceptional written and verbal communication skills with a proficiency in English.
    • Strong interpersonal skills and high comfort collaborating with and advising colleagues and customers worldwide.
    • Experience with usability engineering in the medical, pharmaceutical, and/or healthcare industry is a plus



    *Internal title for this position is User Experience Designer


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