• Quality Engineering Manager

    Location US-NY-Melville | US-NC-Research Triangle Park | US-IL-Northbrook
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  • Overview

    Contribute to a Safer, More Secure, and More Sustainable World. At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.


    Performs variety of local/corporate-level quality assurance engineering functions including development, implementation, support, and continuous improvement of UL’s quality system. Develops and implements policies, procedures, and metrics to ensure compliance with all quality systems for the UL Family of Companies. Serves as the technical leader for measurement techniques, root cause analysis, corrective action, preventive action and process control at an enterprise-wide level. Adheres to all quality standards and procedural guidelines as set forth by the corporation. Responsibly implements corporate policies, as well as corporate quality initiatives and plans.


    • Develops, implements and maintains worldwide quality systems to meet and/or exceed the quality standard requirements (i.e., ISO 9001, Lean Sigma, etc). Ensures processes and procedures meet the full requirements of the quality standards as defined by UL’s quality system. Also, performs corporate oversight reviews and evaluates compliance with the stated requirements.
    • Provides project management leadership, acting as primary interface with Conformity Assessment Services management, coordinating company-wide technical related initiatives and ensuring timely delivery of commitments.
    • Works closely with global initiatives aimed at introducing and institutionalizing a comprehensive set of quality metrics necessary to enable the UL enterprise to objectively manage to its quality goals and improve processes worldwide.
    • Analyzes quality data to support improvement efforts. Facilitates root cause analysis and corrective action for quality issues. Recommends and implements system improvements worldwide.
    • Interfaces with management and department heads in a team effort to resolve issues at all levels of the organization. Communicates with all levels to ensure consistency and integrity of UL’s quality systems.
    • Manages the performance of direct reports by defining accountabilities, establishing performance objectives, providing feedback and guidance, and ensuring that all policies are understood and adhered to.
    • Performs other duties as directed.


    • University degree (or equivalent) in Engineering or related technical field plus generally eight years of experience in engineering quality, including at least two to three years of direct management responsibilities.
    • Demonstrated proficiency in quality methodologies, statistical thinking, data systems, and statistical process control.
    • Detailed knowledge of the ISO series of standards (e.g., ISO 9001, 10725, 17065).
    • Demonstrated strong technical leadership/capabilities in project management, interpersonal and facilitation skills.
    • Demonstrated ability to manage multiple, complex, and technical projects.
    • Demonstrated analytical ability sufficient to evaluate potential causes or results of reported problems/issues and determine appropriate course of action.
    • Demonstrated ability to work within a matrix environment.
    • Candidate can be located at Melville, NY, RTP, NC, other east coast offices, or Northbrook, IL.

    Grow and Achieve. Growth and development are part of our DNA. Our working environment is a launch pad for our employees to excel. Your growth will be supported with targeted development, rewards and recognition programs, so that you can maximize your potential.




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