• Learning & Development Specialist

    Location US-IL-Northbrook
    Job ID
    # of Openings
    Job Category
    Instructional Design/Training
  • Overview

    This Learning & Development Specialist supports sales enablement by training sales staff and management in UL’s Commercial & Industrial (C&I) Business Unit.  In collaboration with Marketing, Sales and C&I division business leaders, they are responsible for identifying training opportunities and designing product/service/solution content and curriculum for those opportunities. They coordinate with business unit or division subject matter experts to deliver content, or in some cases deliver content themselves.  They develop and use performance indicators to assess training effectiveness.  The primary focus is training on C&I services, products and solutions with secondary support of other sales skills and general topics. 



    Contribute to a Safer, More Secure, and More Sustainable World. At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.


    1. Understand features and designs of different learning and development programs and recommend potential learning and development solutions to solve internal/external challenges.
    2. Help develop and facilitate post-training applications with program stakeholders to help evaluate training effectiveness and adjust programs based on the objectives and the evaluation.
    3. Assist in the design of internal training programs/materials and evaluate external training programs/materials required to deliver training.
    4. Support the deployment and management of training courses/materials within the Learning Management System (LMS) as applicable.
    5. Facilitate general staff training and development programs for various levels of employees and functions, using a variety of learning and delivery methods.
    6. Deliver instructor led training to various levels of sales staff and management.
    7. Provide other duties as directed.



    1. University degree (Equivalent to a Bachelor’s degree) in Human Resources Administration, Training, Education, Organizational Development, Instructional Design, or a related field plus generally 4 years professional level experience.
    2. Working knowledge of training, organization development and learning practices.
    3. Demonstrated ability to administer programs, and manage projects.
    4. Strong proficiency in MS Word, Excel, Outlook and PowerPoint. Learning Management Systems and digital tools preferred.
    5. Demonstrated continuous improvement mindset and skills to enhance work quality
    6. Good facilitation skills for general staff training and development programs


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