Sales Manager, Apparel and Softlines

Location US-MA-Canton | US-CT-Windsor | US-IL-Northbrook | US-CA-Agoura Hills | US-PA-Mount Pocono
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Contribute to a Safer, More Secure, and More Sustainable World. At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.



The UL Consumer and Retail Services (CRS) group is one of the premier providers of consumer goods quality assurance testing, inspection, auditing, certification and responsible sourcing services worldwide. We are a recognized world leader in each of our core lines of business, including textiles and apparel, toys and toy premiums, health and beauty care, dietary supplements, over-the-counter drugs, and general consumer merchandise, with a network of fourteen ISO 17025 accredited laboratories. Our Technical & Innovations Team has established relationships with key government and regulatory organizations globally, which allows us to anticipate and consult with our clients on the effects of regulatory change on their sourcing decisions.


The Sales Manager is responsible for the management of sales directly to end users of ULs products or services in a large specified geographic area, and/or is responsible for a specific industry (Apparel and Softlines) or product segment on a national or geographic area.


Provide quality service to softlines customers in order to grow and achieve profitable revenue and sales in the respective region and/or LOB. The Sales Manager is responsible for selling both for the local market and to win nominations to service global retail supply chains, exclusively or as one of multiple approved service providers. There will also be active engagement within the supply chain of the client working with their agents, vendors and factories. 

  • Develops and motivates sales professionals by coaching and transferring the knowledge of sales techniques, service offerings, and industry knowledge to the sales team to drive results.
  • Lead client engagement by developing and managing relationships at the middle management and key decision maker levels for large and medium customers.
  • Manages sales transaction pipelines and forecasting.
  • Stays up to date with and understands latest market developments and trends.
  • Manages the performance of direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to.
  • Performs other duties as directed.



  • Previous commercial experience is a must. Strong experience with softliness companies is required.
  • University Degree (Equivalent to Bachelor’s degree) in a related discipline plus generally 8 years of directly related experience
  • Motivated, directed and driven individual and also a strong team player across departments and functions.
  • Ability to work well under pressure, to handle crisis situations and balance several tasks simultaneously.
  • Strong business and financial acumen (forecasting sales, evaluating customer business needs)
  • Ability to communicate effectively and concisely within cross-cultural workforce and client base.
  • General knowledge of company policies and sales processes.
  • Demonstrated ability to execute projects to stated objectives.
  • Has a good understanding of CRS products and services.
  • High proficiency in use of MS Office products and reporting tools. (Word, Excel, Dynamics, etc)
  • Significant business travel of up to 50% and work outside of the office required




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