NetSuite Business Analyst

Location US-TN-Franklin | US-TN-Franklin | US-KS-Overland Park | US-IL-Northbrook | US-NJ-Princeton
Job ID
# of Openings
Job Category
Information Technology


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The Business Analyst is responsible for partnering and engaging with the business users to further enhance their experience on the NetSuite application. This role serves as a liaison between technical resources and the business users in order to define and ensure the successful delivery of system solutions.


The Business Analyst will have a foundational understanding of the NetSuite/OpenAir application environment as well as have the ability to design and configure the application in support of needed business processes. They will possess the ability to interact and effectively communicate with internal customers, vendors, local and remote teams, technical support teams and quality assurance teams.


Regular activities include:

  • Gathering and documenting business requirements
  • Developing current and future state process definitions
  •  Performing project and change management activities
  •  Design, document and build solutions in support of strategic business initiatives

 Detailed Description:  


  • Partner with the business users in understanding business process needs.
  • Develop the system requirements based on the business process needs.
  • Develop business strategies to successfully plan and execute NetSuite projects.
  • Assist in project design, development, testing and implementation activities.
  • Provide functional/technical support for NetSuite and OpenAir enhancements or system upgrades.
  • Identify business gaps and inconsistencies and accordingly develop action plans.
  • Work with other IT teams to integrate NetSuite with key applications.
  • Open and follow-up on service support tickets with NetSuite support.
  • Experience working on NetSuite project rollout work is a plus.
  • Performs other duties as assigned.

*This role will require travel (50%+) to various sites in the US and possibly Europe*




  • Bachelor degree in business field or IT required.
  • 5-10 years working as a business analyst in support of NetSuite or similar ERP.
  •  Experience building and testing solutions (regression, integration as well as new functionality) as well as providing production support of the existing system.
  •  Strong and effective communication skills and a team oriented approach.
  •  Ability to analyze and problem solve business issues utilizing knowledge of the application and solutions



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