• User Experience Designer

    Location US-MA-Concord | US-IL-Northbrook
    Job ID
    2018-8281
    # of Openings
    1
    Job Category
    Information Technology
  • Overview

     

    We are searching for a User Experience Designer who is ready to harness her or his creativity, experience, and a user-centered design process to produce products that are safe, effective, and satisfying to the intended users. The successful candidate will be a broadly creative individual with a strong product design portfolio who wants to serve in a high-energy, supporting role on an extraordinary team.

     

    Our business’ core team includes specialists in human factors, industrial design, engineering, and other disciplines who have well over a century of combined industry experience. We are a multi-faceted product development consultancy that understands the importance of conducting comprehensive user research to define new product requirements; performing creative design explorations while also embracing technological imperatives; and iterating a design solution by conducting usability tests and other evaluations.

     

    Contribute to a Safer, More Secure, and More Sustainable World. At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.

    Responsibilities

     

    • Provides technical guidance to project teams striving to develop optimized, user-friendly user experiences.
    • Participates in key technical meetings to guide clients towards developing safe, effective, and satisfying user interfaces.
    • Educates customers regarding best-in-class approaches to human factors engineering and user interface design.
    • Leads design critiques.
    • Leads the preparation of presentations and reports; reviews and comments on those produced by others
    • Develops requirements by analyzing target audience, objectives, user needs, and business needs.
    • Develops use scenarios, navigational structures, sitemaps, user/task flows, and wireframes.
    • Develops conceptual design concepts and instantiate design concepts in the form of detailed screen designs and learning aids (e.g., user manuals, quick reference cards, training animations).
    • Develops final artwork (e.g., buttons, icons, illustrations) for software user interfaces, hardware user interfaces, and learning aids.
    • Creates interactive prototypes to present and support usability tests of user interface design concepts.
    • Supports UX research including usability testing (local and remote), multi variant and A/B tests, heuristic analysis, contextual inquiry, ethnography, card sorting, gap analysis, and competitive benchmarks.
    • Helps development teams troubleshoot and fix UI problems.
    • Ensures products have a consistent and cohesive user experience.
    • Guides content creators/publishers and developers in usability best practices and GUI standards.
    • Leads design reviews, style guideline development, and presentations on style standards and UX conventions.
    • Creates detailed project cost estimates, plans, and schedules.
    • Leads project management tasks and hands-on, technical aspects of UX design projects.
    • Effectively sets priorities to work efficiently and manage one’s time.
    • Delivers capabilities presentations to prospective clients and develop compelling business proposals

    Qualifications

    BS or higher degree in interaction design, human factors engineering, visual design, graphic design, or a related field.

    • 3-5+ years working as a designer in a professional setting, such as a UX design consultancy or corporate department specializing in UX.
    • Experience with software user interface design.
    • Experience conceptualizing and/or designing instructional documents, and/or packaging a major plus.
    • Exceptional conceptual and visual design skills.
    • Exceptional written and verbal communication skills with a proficiency in English.
    • Strong interpersonal skills and high comfort collaborating with and advising colleagues and customers worldwide.
    • Experience with usability engineering in the medical, pharmaceutical, and/or healthcare industry is a major plus

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