Senior Product Designer

US-IL-Chicago
Job ID
2017-7714
# of Openings
1
Job Category
Other

Overview

Contribute to a Safer, More Secure, and More Sustainable World. At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.

 

 

We are searching for a Senior Product Designer who is ready to harness her or his creativity, experience, and a user-centered design process to produce products that are safe, effective, and satisfying to the intended users. The successful candidate will be a broadly creative individual with a strong product design portfolio who wants to serve in a high-energy, leadership role on an extraordinary team.

 

Our business’ core team includes specialists in human factors, industrial design, engineering, and other disciplines who have well over a century of combined industry experience. We are a multi-faceted product development consultancy that understands the importance of conducting comprehensive user research to define new product requirements; performing creative design explorations while also embracing technological imperatives; and iterating a design solution by conducting usability tests and other evaluations.

 

Our global team has the opportunity to work on a wide variety of new, complex, and cutting-edge products. In the medical space, we have made significant contributions to such important products as surgical robots, heart-lung machines, dialysis machines, anesthesia machines, eye surgery systems, drug delivery systems, and desktop and mobile device applications that help people manage tough diseases such as diabetes and multiple sclerosis. Our teammates have also contributed to other diverse products such as an automobile diagnostic system, commercial websites, a food vending machine, a spectrometer, and weather forecasting equipment.

 

We are a premium and sought-after service provider. Our team members see their work as personal portraits and strive to produce excellence. We invest in the development of our people, and several have merged as thought leaders in their field. Virtually all projects involve collaboration not only with colleagues, but also with clients. We are a highly-motivated and collaborative team that is driven to exceed our clients’ expectations and help develop safe, effective, and satisfying products. We are searching for an individual with similar values who thrives on solving challenging design problems while also helping drive team success in all facets.

Responsibilities

  • Provides technical guidance to project teams striving to develop optimized, user-friendly products.
  • Participates in key technical meetings to guide clients towards developing safe, effective, and satisfying products.
  • Educates customers regarding best-in-class approaches to human factors engineering, user interface design, industrial design, and product development in general.
  • Leads design critiques.
  • Leads the preparation of presentations and reports; reviews and comments on those produced by others
  • Develops requirements by analyzing target audience, objectives, user needs, and business needs.
  • Develops use scenarios, navigational structures, sitemaps, user/task flows, and sketches.
  • Manages and contributes to the development of conceptual design concepts and instantiate design concepts in the form of detailed renderings, screen designs, and learning aids (e.g., user manuals, quick reference cards, training animations).
  • Manages and contributes to the development of final artwork (e.g., buttons, icons, illustrations) for software user interfaces, hardware user interfaces, and learning aids.
  • Manages the creation of interactive prototypes and appearance models to present and support usability tests of user interface design concepts.
  • On an as-need basis, supports UX research including usability testing (local and remote), multi variant and A/B tests, heuristic analysis, contextual inquiry, ethnography, card sorting, gap analysis, and competitive benchmarks.
  • Helps development teams troubleshoot and fix UI problems.
  • Ensures products have a consistent and cohesive user experience.
  • Creates detailed project cost estimates, plans, and schedules.
  • Supports design reviews, style guideline development, and presentations on style standards and UX conventions.
  • Understands and solves complex user interaction problems in a scientific as well as creative manner.
  • Leads project teams and hands-on, technical aspects of product design projects.
  • Mentors others and collaborates in a productive and egoless manner.
  • Effectively sets priorities to work efficiently and manage one’s time.
  • Delivers capabilities presentations to prospective clients and develop compelling business proposals.

 

Qualifications

 

 

Required qualifications:

  • BS or higher degree in interaction design, industrial design, human factors engineering, visual design, graphic design, or a related field.
  • 5+ years working as a product designer in a professional setting, such as a product design consultancy or corporate department specializing in product development.
  • Experience working in the medical device, pharmaceutical, digital health, consumer electronic product, appliance, or automobile industry.
  • Strong interpersonal skills and high comfort collaborating with and advising colleagues and customers worldwide.
  • Exceptional verbal, written, and visual communication and skills.

Desirable qualifications:

  • Experience conceptualizing and/or designing software user interfaces, instructional documents, and/or packaging
  • Experience with 3-D printing and basic model making
  • Experience teaching colleagues, industry workshops, and/or college courses
  • Experience evaluating and/or developing software- and hardware-based products
  • Experience conducting product risk analyses
  • Fluency in a second language

 

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