IT Technical Senior Analyst (CRM)

US-IL-Northbrook
Job ID
2017-6727
# of Openings
1
Job Category
Information Technology

Overview

Contribute to a Safer, More Secure, and More Sustainable World. At UL, we know why we come to work.  Thousands of us around the world wake up every day with one common purpose - to make the world a safer, more secure, and more sustainable place to live.  We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market.  Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions.  We are proud that the work we do every day has a meaningful contribution to society.  We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future.  This helps us sleep better at night, and we are confident that the millions of people we touch rest easier too.

Responsibilities

Under general supervision, develops and designs IT technology solutions within network, communication, and hardware systems. Performs complex analysis and translation ofbusiness, information, and technical requirements to achieve IT solutions that meet business needs. Develops design specifications and deliverables related to the support system enhancements. This role is primarily in support of our MS Dynamics CRM Cloud, Marketo and Integrations to Oracle EBS.

 

  • Develops and designs technology within network, communication, and hardware systems.
  • Performs complex analysis and translation of business, information, and technical requirements to achieve IT solutions that meet business needs.
  • Develops design specification and deliverables that support of system enhancements.
  • Collects and analyzes information regarding technology processes and systems.
  • Designs elements of the network infrastructure, plans, and designs. Performs capacity and resource analysis and planning.
  • Supports the planning, designing, and development allocation requirements of the enterprise’s various telecommunications platforms.
  • Leads project work for other technical IT functions including Data Security and Disaster Recovery.
  • Performs other duties as directed.

Qualifications

  • University degree in Computer Science or a related discipline plus generally seven years of directly related experience.
  • Working technical IT experience in area(s) of specialty.

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