Support the management, planning and delivery of customer advertisements, customer spotlights, and targeted emails. Ensure that purchased customer advertisements are completed and delivered to meet customer needs and expectations while operating in an agency environment. Provide English/Mandarin translations for highly technical terminology (including chemical terms) used in advertising and other digital content. Review content on the company-maintained Chinese-language blog. Schedule, create, and proof digital offerings while using tools such as HTML, Salesforce.com, Strongview, and Wordpress. Create digital content and graphics in support of customer listings. Demonstrate cultural sensitivity while working with Chinese clients. Present offerings to customers and make necessary changes before the final release. Provide creative and performance consulting for media products and stay abreast of digital media best practices. Ensure customers are satisfied with product listings, company profiles, and product properties. Address customer issues and escalate when necessary.
Bachelor’s degree in marketing, business administration, or related
One (1) year of experience as account or project coordinator or related.
Must have experience with each of the following: (1) English to Chinese translation of technical and industrial terminology; (2) Experience using salesforce.com, Strongview and Wordpress; (3) Editing digital content and applying digital advertising best practices using HTML; and (4) Working with client accounts in an agency environment and coordinating multiple unrelated projects requiring cultural sensitivity.