Product Reliability Engineering Leader

US-IA-Newton
Job ID
2017-4624
# of Openings
1
Job Category
Engineering

Overview

Other companies make products. We make a difference! 

 

Promoting safe living and working environments.

UL is a global independent safety science company with more than a century of expertise innovating safety solutions from the public adoption of electricity to new breakthroughs in areas such as sustainability, renewable energy, mobile payment security and nanotechnology. Dedicated to promoting safe living and working environments, UL helps safeguard people, products and places in important ways, facilitates trade and provides peace of mind.

Responsibilities

We are currently seeking a Product Reliability Engineering Leader for our Newton, IA location!

 

Our ideal Product Reliability Engineering Leader will be CRE certified, have experience with new product development cycle, research and designing components, experience with developing tests and tests equipment, and record data and explain to our customers the outcome. As a Product Reliability Engineering Leader, you will be also be responsible for training our customers staff on reliability.  

 

As a Product Reliability Engineering Leader, you will effectively manage the day to day activities of a team, supporting and guiding decisions on projects, project management and opportunities within a highly matrixed organization. Assists Engineering Manager in defining goals and performance objectives and metrics to execute strategy, with a focus on financial goals and metrics (revenue, profit, enterprise value, etc.). Engineering Lead maintains the responsibilities of a Staff Engineer and will occasionally handle projects. Continuous check of resource availability and evaluation of possible alternative solutions by delegating work to appropriate levels for completion. Drives a high performing team by managing the performance, development and engagement of team members. This role is responsible for building relationships with customers and supporting the commercial team by ensuring workload balance and providing technical support needed to satisfy customers and adhere to UL Mission. Other responsibilities as a Product Reliability Engineering Leader include: 

 

  • Implements and executes capacity and capability management under the guidance of the Engineering Manager. Ensures effective workflow by engaging with cross functional leads and customers in order to understand scope of projects and technical needs to assign resources effectively. Responsible for driving process improvements to ensure financial results are achieved. Typically supports local members of a team, but may support remote employees in other locations.
  • Drives a high performing team by managing the performance and development of team members. Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement. Holds team and self-accountable for results, assists Engineering Manager in defining goals and performance objectives and metrics to execute strategy. Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale. Ensures understanding of and compliance with all established policies and requirements.
  • Increases customer loyalty, anticipates customer needs and provides proactive solutions. Gathers shares and responds to customer feedback. Coaches and mentors employees to do the same. Supports sales by building relationships with customers, requiring a deep understanding of what is in pipeline, obtaining feedback on how UL can do better, what is working well and identifies actions and solutions.
  • Provides direct support to customers and team by providing technical guidance and engineering judgment to complete projects and address all issues arising needing resolution (i.e. customer complaints, unusual requests, technical advice). Ensures quality and adherence to policies and standards requirements.
  • Leads and/or participates in discussions to drive business initiatives through brainstorming discussions. Empowers and holds team accountable to find new opportunities to effectively drive growth & financial goals (revenue, profit, enterprise value, etc.).
  • Delegates Project Handlers to establish the appropriate test programs. Supports and guides project handlers to ensure compliance with requirements, changes in project scope or specifications and customer notifications. 

Qualifications

Qualifications for a Product Reliability Engineering Leader:

  • University degree (equivalent to a Bachelor degree) in, Engineering or related field plus generally five years directly related experience.
  • Knowledge and demonstrated use of Reliability skills such as Weibull analysis.
  • Lean Sigma Green Belt or Lean Leadership Training, Gage R&R experience or Equivalent preferred.
  • Demonstrates knowledge of how decisions impact business results, working with a diverse team and planning and thinking strategically.
  • Demonstrates the ability to manage employee performance using performance expectations and goals, and responding to employee relations issues.
  • Demonstrates the ability to lead in a Lean Six Sigma organization.
  • Demonstrates the ability to analyze and interpret analyses, data, process documents and plans.

*Internal title for this position is recognized as Engineering Leader

 

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