Communications Manager

We have an exciting opportunity for an Communications Manager at UL Research Institutes.The Communications Manager leads the communications and amplification team and drives Office of Research Experiences & Education (OREE) brand's growth and visibility. The Communications Manager plans, develops, and executes strategic communications initiatives that align with OREE’s overall goals and objectives, and collaborates with cross-functional teams to achieve exceptional results. This is a remote opportunity that will require some travel

Underwriters Laboratories

At UL Research Institutes, we wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

As the Communications Manager you will play a key role in the rapid growth of UL as you:

• Develop and implement comprehensive communications strategies to enhance brand awareness, positioning, and customer engagement.
• Lead, mentor, and inspire a team fostering a collaborative and innovative work environment. Delegate tasks, set clear objectives, and monitor performance to ensure the team's effectiveness and achievement of goals.
• Collaborate with central communication and amplification team support to plan, execute, and optimize multi-channel campaigns that drive lead generation, including creative, content, and to develop compelling and consistent campaign messaging and assets.
• Oversee digital marketing efforts, including social media, email campaigns, and online presence and monitor and analyze digital performance metrics to make data-driven decisions and continually improve campaign effectiveness.
• Work closely with the content team to create engaging and relevant content for various channels, including website, blogs, social media, and more, maintaining brand consistency and integrity across all materials and touchpoints, ensuring a strong and recognizable brand presence.
• Oversee research to identify stakeholder needs, preferences, and trends, using insights to refine marketing strategies and product offerings.
• Oversee relationship management of agency and professional services.
• Develop and manage communications budget, allocating resources effectively to achieve maximum impact.
• Identify and establish partnerships with relevant stakeholders, organizations, and platforms to expand the brand's reach and credibility.
• Track and analyze performance metrics, generating regular reports to measure campaign success and identify areas for improvement.
• Contribute to and/or lead other department specific and cross-functional initiatives.

While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes:

• Strong understanding of digital marketing strategies, tools, and platforms.
• Excellent communication, both written and verbal.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Proficiency in marketing software and tools (e.g., Google Analytics, CRM systems, social media management tools).

• Leadership, initiative, and influence skills with advanced strategic thinking to create alignment and buy-in with multiple stakeholders and deliver results in a matrixed organization.
• Positive and collaborative attitude and interpersonal skills to work effectively with leaders and colleagues across ULRI, and outside the organization.
• Strong people and agency management skills.

• Creative thinker with a track record of developing innovative and successful marketing campaigns.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Demonstrated ability to collaborate effectively with cross-functional teams.

 Professional education and experience requirements for the role include:

• Bachelor’s degree in marketing, business, or a related field. Master’s degree preferred.
• Minimum 8 years of experience in marketing roles, with at least 3 years in a managerial or leadership capacity.
• Experience leading the marketing function for non-profit organization and educational programs, preferred.

UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.

• Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 128 years and is deeply ingrained in everything we do.
• People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards: All employees at UL Research Institutes and UL Standards & Engagement are eligible for bonus compensation. We offer comprehensive medical, dental, vision, and life insurance plans. a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

About UL Research Institutes

UL Research Institutes are nonprofit organizations dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.

Our wholly owned subsidiary, UL Solutions, advances our shared public safety mission. We fund our work through grants, the licensing of standards documents and the business activities of UL Solutions, which conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools for customers around the world.

To learn more, visit our websites UL.org and ULSE.org.