Laboratory Leader

Location US-NC-Research Triangle Park
Job ID
# of Openings
Job Category


General – Network Red Background – Safer World

At UL, we know why we come to work.

Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

What you’ll learn & achieve:

Under minimal supervision, responsible for coordinating multiple testing areas within a laboratory. Schedules, assigns, reviews and coordinates workflow to assure proper utilization of staff. Supervises and trains assigned staff. Handles the testing to standards for one or more business units or divisions within business units. Performs laboratory tests and record test results in one or more related areas. These include tests without published requirements,or those involving unique features that require the use of independent judgment. May plantests, evaluate test results and report opinions and interpretations. May assist PDEs and/or Engineering to modify existing methods or develop and validate new test methods. Initiates recommendations for new equipment designs and recommends solutions to observed tes tproblems. Develops operating, maintenance, and test procedures.


  • Schedules, assigns, reviews and coordinates workflow to assure proper utilization of laboratory staff. Trains assigned staff, provides career counseling, and operates as a working supervisor. Collaborates with supervisor on staffing levels, performance appraisals, merit ratings, promotions, and transfers of assigned staff. Ensures company policies are followed in the lab areas, and facilitates employee relations within the assigned laboratory section.
  • Develops annual budgetary goals, capital expenditure budget for laboratory equipment, and tactical plans for the assigned laboratory team.
  • Prepares instructions for test methods and procedures, quality control, and maintenance procedures. Examines test samples and reads measuring instruments, blueprints, schematics, wiring diagrams, and operational instructions. Evaluates test performance, provides feedback regarding issues and/or problems with test and data sheets, and revises test protocols and data sheets. Reports test run and test equipment evaluation results. May plan tests, evaluate test results and report opinions and interpretations.
  • Examines requests for laboratory tests and new and/or modified laboratory test equipment to determine equipment needs. Develops operating, maintenance, and test procedures based on laboratory procedures, standards and safety policies. Monitors test methods and procedures and evaluates need for technical training of assigned staff and modification of equipment, methods or procedures. May assist PDEs and/or Engineering to modify existing methods or develop and validate new test methods.
  • Operates machines and special laboratory equipment. Performs routine maintenance of designated test equipment and laboratory area.
  • Communicates with clients during the setup and performance of a test to demonstrate equipment test methods and/or to discuss test results. Communicates with UL field representatives to discuss follow-up tests, samples, equipment, methods and/or results, and outside contractors regarding equipment needs. Communicates with plant department personnel to offer suggestions pertinent to equipment needs and may arrange for delivery or disposal of test samples.
  • Records observed or calculated data on appropriate UL forms and prepares data sheets and reports.
  • Integrates continuous improvement concepts and techniques into all aspects of the job.
  • Performs other duties as directed.

What makes you a great fit:

-Some University education in a related discipline (Chemistry, Biology)

-Four + years directly related experience required 

-At least two years of relevant management/leadership experience

-Demonstrated ability to manage and coach staff

-Demonstrated ability to manage multiple projects while maintaining high quality and exceptional customer service

-Demonstrated ability to successfully partner with Engineering and other laboratory personnel to complete projects in a timely manner with high quality

-Demonstrated ability to analyze special testing needs

What you’ll experience working at UL:

  • Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 127 years and is deeply engrained in everything we do.   
  • People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.   
  • Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.   
  • Grow & Achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.   
  • Total Rewards: All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off. 

Learn More:

Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.  


Curious? To learn more about us and the work we do, visit 


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UL is an Equal Opportunity Employer: Female/Minority/disability/Protected Veteran/Sexual Orientation/Gender Identity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please review the EEO is the Law and EEO is the Law Supplement.

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UL EEO Policy

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