Product Owner - SaaS REMOTE

Location US-NJ-Princeton
Job ID
# of Openings
Job Category
Product Management


General – Green Earth – Safer World

At UL, we know why we come to work.

Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

What you’ll learn & achieve:

  • Provide product ownership for UL’s ComplianceWire SaaS platform and Create SaaS content authoring tool, helping life science organizations automate their role-based training and qualification programs in support of safe and compliant development and production of pharmaceutical and medical device products
  • Guide the development team by defining the vision, value and context of “why” behind product capabilities/features and help to plan “how” to best deliver them 
  • Work closely with the Product Manager and software engineering, following Agile principles, to define requirements/user stories and acceptance criteria, incorporate feature requests, estimate development effort and prioritize/groom backlog items 
  • Collaborate with the Product Manager on roadmap management and release planning 
  • Maintain the product backlog, ensuring stories, acceptance criteria and priorities are release and sprint ready
  • Work with UI/UX/Designers to generate wireframes and prototypes to support user stories and product demonstrations
  • Facilitate sprint planning and work alongside the Scrum Master to ensure that commitments are met and any re-prioritization decisions are fully informed 
  • Support the development team throughout the development cycle by elaborating user stories, advising on priorities, providing end-user context, and reviewing test coverage
  • Validate whether features have been completed and decide when they will be released 
  • Organize the end-of-sprint demos to communicate to internal stakeholders the output of each sprint
  • Support development of the technical product collateral, such as release notes and online help content
  • Keep track of industry best practices and continuously suggest process efficiencies for the development team
  • Actively model and promote a set of desired behaviors aligned with UL’s CBS
  • Take ownership of own career and professional development by documenting and communicating career aspirations and any associated development needs to their manager
  • Support an efficient cross-functional matrix structure to enable effective product development lifecycle
  • Execute a robust set of processes, focused on product development, release management and product support
  • Leverage a standard set of product management and software development tools

What makes you a great fit:

  • University Degree (Equivalent to Bachelor's degree) in Computer Science, Business, or a related discipline
  • 2 years or more of working experience as a Product Owner or Business Analysis, preferably in the healthcare space and/or commercial SaaS application
  • Strong empathy for end users and clients, with clear understanding of their needs and why
  • Hands-on experience breaking down large/complex requirements into detailed stories and acceptance criteria to drive product development in a fast-paced environment
  • Ability to made decisions and answer questions for the development team on a daily basis in line with bigger picture strategy and objectives
  • Desire to lead and motivate a cross-functional team to achieve or exceed release and sprint goals
  • Experience with UI/UX design, mockups, storyboards and workflows
  • Ability to multi-task and work under pressure
  • Excellent verbal and written communication skills
  • Experience working with remote teams
  • Prior usage of Jira, Confluence, Aha, SharePoint, ADO and MS Teams preferred
  • Product management certification is a plus
  • UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.

What you’ll experience working at UL:

Mission: For UL, corporate and social responsibility isn’t new.  Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.

People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL.  We’re able to deliver the best because we employ the best.

Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles,  you will get international experience working with colleagues around the world.

Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

Total Rewards: All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:

Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.  


Curious? To learn more about us and the work we do, visit 


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UL is an Equal Opportunity Employer: Female/Minority/disability/Protected Veteran/Sexual Orientation/Gender Identity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please review the EEO is the Law and EEO is the Law Supplement.

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UL EEO Policy

Pay Transparency Statement

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