Sales Development Representative

Location US-IL-Northbrook | US-CA-Brea | US-NJ-Princeton | US-WA-Vancouver | US-NY-Melville
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General – Green Earth – Safer World

At UL, we know why we come to work.

Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

What you’ll learn & achieve:

Under supervision, the Lead Sales Development Representative is primarily responsible for growing the volume of new opportunities and expanding existing relationship across multiple disciplines. The role will focus on new opportunity acquisition and the Strategic and Key account portfolios. This Enterprise and Advisory role supports a multi-functional approach to include Supply Chain, Product Lifecycle, Assets and Sustainability Performance operating units. This role will support networking and relationship development in the following (not limited to) industry segments; Pharmaceutical, BioTech, MedTech, Manufacturing Facilities. Real Estate, Chemicals and Materials, Oil and Gas.  


We invite you to learn more about the products and services we offer by visiting our website UL Solutions and our Software Solutions: UL Solutions Software Products | UL Solutions




  • Serve as the first point of contact to qualify initial customer inquiries. Assign, process reassign or accelerate marketing qualified leads to support best in class customer experience. Share in the ownership of the customer experience from lead to order.
  • Assuring all regional lead queues are maintained to existing service level agreements. Additionally enrich the quality of opportunities created from sales accepted leads via multiple platforms.
  • Assists sales roles in reengagement related to marketing effort, pulling forward and increase volume and velocity of enterprise leads.
  • Promote and support a portfolio of solutions to existing accounts not managed by account management teams.
  • Identify prospects and develop opportunities to promote cross functional capabilities to acquire new clients.
  • Utilizes CRM to create, monitor and recommended lead generation plans to ensure a healthy sales pipeline in line with business objectives. Additionally, monitor ecommerce and subscriptions to advance break through opportunities and executive engagement.
  • Independently identifies and pursues prospects through various lead generating activities, including leadership with industry associations, tradeshow attendance, market research and relationship development.
  • Meet with prospects to identify and qualify their needs including understanding decision makers personas, delivery timeframe, budget status, competitive landscape industry and ad enterprise challenges.
  • Supports the development of sales presentations and present to potential new clients with an emphasis horizon planning for pipeline capability. Follow a disciplined consultative selling strategy that fully leverages the portfolio of UL solutions and resources.
  • Provides value propositions to key stakeholders, handle complex objections, prepare, and review quotes with ability earning the prospects’ commitment.
  • Meets or exceeds assigned sales target on a monthly/quarterly basis.
  • Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
  • Performs other duties as directed

What makes you a great fit:

Higher Secondary Education and two years of directly related experience.

Demonstrated ability to use various PC-based software packages for basic wordprocessing, graphics, and spreadsheets.

Strong communication skills are required.


UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.

What you’ll experience working at UL:

Mission: For UL, corporate and social responsibility isn’t new.  Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.

People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL.  We’re able to deliver the best because we employ the best.

Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles,  you will get international experience working with colleagues around the world.

Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

Total Rewards: All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:

Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.  


Curious? To learn more about us and the work we do, visit 


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UL is an Equal Opportunity Employer: Female/Minority/disability/Protected Veteran/Sexual Orientation/Gender Identity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please review the EEO is the Law and EEO is the Law Supplement.

Please review the following additional documents:

UL EEO Policy

Pay Transparency Statement

E-Verify Poster (English)

Right to Work Poster (English)