Senior Manager, Digitalization

Location US-IL-Northbrook
Job ID
# of Openings
Job Category
Information Technology


Lab.BLST.Tech.General – Broken Glass – Safer World

At UL, we know why we come to work.

Thousands of us around the world wake up every day with a common purpose to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

What you’ll learn & achieve:

  • Own funnel of digital platform inputs and outputs across COUs (existing and future)
  • Deployment and Execution of current tools to the milestones
  • Identify opportunities for digitalization /enhancement
  • Prioritization of the programs based on the needs /capacity
  • Ensure I&T team priorities are aligned with segment needs
  • Co-ordinates /conducts trainings
  • Collaborate with Innovation & Transformation lead development of TIC business application platforms and support
  • Understand key challenges and pain points within each segment on the platforms usage and enable the improved usability and change management
  • Lead team of program managers to support the operations in activating the digital transformation
  • Own the project milestones and work with COU leaders on the deployment to achieve employee, customer, and business benefits
  • Sits in the steering committee related to enterprise digitalization initiatives
  • Collaborate with the training leads to provide the needed trainings on the tools globally
  • Ensure tie back the benefits of the digitalization efforts to financial and customer success
  • Strong interaction with Innovation and Technology team. Work with digital architects on regular basis
  • Interaction with customers on need basis to understand their pain points and to translate into priorities
  • Interaction with industry experts on external benchmarking
  • Interaction with Customer Experience /Commercial excellence teams as well ULU

What makes you a great fit:

  • A minimum of 15 years of total professional experience; 2+ years in a senior leadership role or 3+ years in a business strategy role
  • Information Technology skillset
  • Technology savvy – understands and translates the impact of technology /digital platforms on UL services and customers
  • In depth knowledge of UL enterprise platforms
  • Experience working with diverse, global teams strongly preferred
  • Experience managing and delivering clear, impactful communications to internal and external stakeholders
  • Strong interpersonal and influencing skills, with the ability to build credible relationships with multiple functions
  • Change agent
  • Ability to inspire, motivate, and influence behaviors to help change across an organization
  • Ability to adapt to rapidly changing priorities
  • Strong analytical mindset
  • Change Management experience with demonstrated use of change management tools
  • Ability to create business cases with detailed implementation plans
  • Experience building high-performing and highly collaborative teams
  • Experience driving strategic business growth

What you’ll experience working at UL:

  • Mission For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
  • People Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
  • Interesting work Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
  • Grow & achieve We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
  • Total Rewards In the US, we provide lots of great benefits for our employees are their families. All employees are eligible for bonus compensation in addition to their annual salary. Many US employees are eligible to enroll in health, wellness and retirement saving benefits on day one of employment. We focus on providing employees with options for healthcare savings such as Healthcare Reimbursement Accounts and Health Savings Accounts (that UL contributes to twice per year!). We also have Employee Assistance Programs to support your mental health & wellbeing. UL offers a competitive 401k matching structure of up to 5% of eligible pay. Additionally, we invest 4% into your retirement saving fund after your first year of continuous employment. UL supports workplace flexibility based on team & business needs focused on provide employees stability – employees and managers work together to build a plan. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:

Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal. Curious?

To learn more about us and the work we do, visit .


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UL is an Equal Opportunity Employer: Female/Minority/disability/Protected Veteran/Sexual Orientation/Gender Identity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please review the EEO is the Law and EEO is the Law Supplement.

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UL EEO Policy

Pay Transparency Statement

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Right to Work Poster (English)