Standards Program Manager

Location CA-Ottawa
Job ID
# of Openings
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Marketing – UL Phone - Build It

At UL, we know why we come to work.

We have an exciting opportunity for a Standards Program Manager at Underwriters Laboratories.


The Standards division, of Underwriters Laboratories Inc., is currently seeking an Standards Program Manager to join our growing team.  In this role, you will plan and manage assigned standards and programs to accomplish strategic and operational goals, lead a team of Project Managers to organize and facilitate stakeholder meetings in the role of Technical Committee Chair. You will use effective mediation skills to drive the consensus standards development process, as well as outcomes that advance the mission of UL Standards & Engagement. This position requires someone to guide stakeholders and Project Managers through the consensus standards development process as their expert on accreditation requirements, operating procedures, Binational/Trinational standards development processes, and the application of standards in both regulated and voluntary compliance environments. You will provide expertise and leadership to internal and external stakeholders related to the different technical landscape, regulatory, climate, government and cultural environments in both the USA and Canada. The Standards Program Manager is intregral in developing relationships with key stakeholders relative to assigned standards and maintaining openness and collaboration in the development of all standards and programs.


Underwriters Laboratories


At Underwriters Laboratories, we wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. Underwriters Laboratories stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

What you’ll learn & achieve:

As the Standards Program Manager, you will play a key role in the rapid growth of Underwriters Laboratories as you:


Recognize and manage Standards response to technologies related to Cannabis Facility Safety & Security; Electrical Conduit & Boxes; Fuel-burning Appliances; Storage/Transfer of Liquid/Gas Fuels; Sustainability; Water Appliances; Wire & Cable.

  • Drive the adoption of cross-cutting component and function related safety standards and requirements in all relevant end-product and service standards.
  • Drive the incorporation of up-to-date referenced standards in all UL Standards’ publications.
  • Drive the marketplace adoption and use of UL Standards’ publications to maximize the positive impact of the UL Standards team on the mission of UL Standards & Engagement”.
  • Cultivate and maintains key technical relationships in support of the consensus standards development process.
  • Represent UL Standards & Engagement on committees associated with prioritized technical issues, including Technical Harmonization Committees and Code development panels.
  • Oversee technical issues that support the mission and integrity of requirements applied in standards development programs.
  • Advise on requirements being developed for new and emerging technologies related to Cannabis Facility Safety & Security; Electrical Conduit & Boxes; Fuel-burning Appliances; Storage/Transfer of Liquid/Gas Fuels; Sustainability; Water Appliances; Wire & Cable.
  • Develop and implement technical program strategic plans, processes, communication systems, information systems and performance measurement systems.
  • Monitor technical trends, developments (including but not limited to code and regulatory), and advancements in areas of expertise and responsibility and applies to programs in keeping with Standards strategy.
  • Identify areas for potential collaboration between UL Standards & Engagement and external stakeholders for the technical advancement of UL Standards publications.
  • Support the dissemination and gathering of related technical information with our international partners.
  • Responsible for driving the consensus standards development process to develop and maintain standards that effectively mitigate identified hazards in fulfillment of UL Standards & Engagement’s mission, that fully reflect current technologies, that fully reflect current marketplace issues, that are developed with consideration of associated codes and regulations.
  • Responsible for assessing the impact and relevance of assigned standards and for implementing action to increase standard relevance/impact where appropriate.
  • Responsible for maintaining effectively balanced consensus bodies, not only for accredited procedure compliance but also more broadly to seek international engagement where appropriate, and to balance between perspectives across each standards landscape.
  • Represent UL Standards & Engagement, and our development activities, through presentations, articles, testimony, and participation on panel discussions.
  • Serve as Chair for Standards or Program development stakeholder bodies for specified product categories or industry sectors.
  • Facilitate the development of consensus within the stakeholder body by engaging all interests to identify solutions that have broad support.
  • Facilitate and leads meetings in a way that is efficient, focused and promotes active participation from all participants.
  • Function as mediator in the development of solutions that allow consensus to be achieved in the presence of opposing interests.
  • Guide stakeholders through the consensus standards development process, making sure that all actions are in accordance with applicable UL or ULC Standards policies, procedures, and any Memorandums of Understanding or other agreements with partner organizations. Examples include STP regulations, ULC Standards procedures. UL’s antitrust policy, UL’s patent policy, ULC Standards Patent Policy, and UL’s ethics policy, among others.
  • In cooperation and consultation with Operations Managers, mentors project managers in the fulfillment of their responsibilities and their individual career development plans. As appropriate, delegates select consensus body chair assignments to qualified staff, and effectively manages appointed chair.
  • In collaboration with International Standards leadership, achieves international engagement related to the development of new standards and programs, international adoption of existing standards and programs, and for understanding and acting on the experience and findings of international partners where assigned standards are in use.
  • Establish and maintain an active line of communication with key stakeholders (internal and external), and an open line of communication with all stakeholders in assigned area(s) of responsibility.
  • May have direct reports functioning as consensus body chairs or technical landscape researchers / advisors.
  • Organize and facilitate stakeholder meetings.
  • Use effective mediation skills to drive the consensus standards development process, as well as outcomes that advance UL’s mission.
  • Develop relationships with key stakeholders relative to assigned standards.
  • Maintain openness and collaboration in the development of all standards and programs.
  • Perform other duties as directed.

What makes you a great fit:

  • 4-year degree in applied science, physical science, engineering, or other technology/related discipline, plus either eight years of related work experience, or five years of experience within UL Standards & Engagement with successful demonstration of the skills required for the execution of this position.  Advanced degree preferred.
  • Ability to develop and implement strategies, build business plans where and when necessary and facilitate at public engagements.
  • Excellent communication skills required, including demonstrated proficiency in addressing cultural differences across North America and Internationally, Diversity and Inclusion, and related policies of UL Standards & Engagement.
  • Demonstrated ability to lead staff.
  • Demonstrated ability to manage and mediate conflict, to negotiate, and to influence others.
  • Demonstrated ability to maintain perspective and professionalism during technical conflicts.
  • Working knowledge of technical vocabulary common to the appropriate discipline.
  • Working knowledge of standards in use in areas of expertise.
  • Competency in technical written French terminology applicable to the assigned standards preferred.

UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers, and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.

What you’ll experience working at UL:

  • Mission: For Underwriters Laboratories, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 128 years and is deeply ingrained in everything we do.
  • People: Ask any Underwriters Laboratories employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at Underwriters Laboratories. We’re able to deliver the best because we employ the best.
  • Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
  • Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
  • Total Rewards: All employees at Underwriters Laboratories are eligible for bonus compensation. Underwriters Laboratories offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that Underwriters Laboratories contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:

About Underwriters Laboratories Inc.


Underwriters Laboratories Inc. is a nonprofit organization dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.

Our wholly owned subsidiary, UL Inc., advances our shared public safety mission. We fund our work through grants, the licensing of standards documents and the business activities of UL Inc., which conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools for customers around the world.


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