Senior Laboratory Manager

Location US-IL-Northbrook | US-NC-Research Triangle Park | US-NY-Melville | US-CA-Fremont | US-CA-Brea | US-WA-Vancouver | CA-Toronto
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CTECH.Lab – Yellow Head Mobile Phone – Safer World

At UL, we know why we come to work.

Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

What you’ll learn & achieve:

  • Works with business to establish short-and long-term needs regarding the establishment of appropriate testing programs and the implementation of these laboratory activities within the laboratory group.
  • Works with Business Development and PrEs to identify and pursue the development of requirements for test procedures beyond the scope of existing standards and requirements involving unique features and requiring the use of independent judgment. Works with other regional lab managers to determine the most effective location for the equipment and personnel to conduct the testing.
  • Leads a cross functional team of lab management and lab support management in the development and maintenance of state-of-the-art laboratory equipment.
  • Establishes the measurement criteria for the test proficiency training program and directs the management of competencies for laboratory personnel based upon short and long term needs.
  • Manages the performance of direct reports by defining accountabilities, establishing performance objectives, providing feedback and guidance, and ensuring understanding and adherence to all policies.
  • Ensures compliance with policies, procedures, and practices mandated for the laboratories to ensure compliance to ISO 17025 as well as other defined accreditation requirements for the designated laboratories.
  • Champions continuous improvement concepts and techniques into all aspects of the job utilizing the Lean Sigma approach.
  • Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices.
  • Performs other duties as directed.

What makes you a great fit:

  • Bachelor's degree in Engineering or related field required.
  • At least 5 years of relevant, cross-functional management/leadership experience.
  • Experience in EHS, Electrical, and/or Chemical field. 
  • Experience managing managers preferred.
  • Lean Six Sigma trianing and/or certification.
  • ISO 17025 knowledge preferred.
  • OSHA certification preferred.
  • Ability to develop and implement strategies, build business plans where and when necessary and facilitate at public engagements.
  • Demonstrated ability to manage multiple department objectives, staffing and budgets.
  • Detailed knowledge of product testing methodologies; knowledge of industry issues, needs, and problems.
  • Business and profit minded with related technical knowhow; competitive and profit-driven; re-invents competitive advantage.
  • Demonstrated knowledge of project management for large scale build outs and major renovations to labs and facilities.
  • Adapts to changing circumstances, accepts new ideas and change initiatives, and deals effectively with ambiguity.
  • Ability to travel up to 25%.
  • UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law. 

What you’ll experience working at UL:

Mission: For UL, corporate and social responsibility isn’t new.  Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.

People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL.  We’re able to deliver the best because we employ the best.

Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles,  you will get international experience working with colleagues around the world.

Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

Total Rewards: In the US, we provide lots of great benefits for our employees are their families. From Volunteer Days off to 401k match and retirement contribution benefits to flexible work location & schedule options we look to support our employees no matter what stage in life they are experiencing. 

Learn More:

Curious? To learn more about us and the work we do, visit our company page


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UL is an Equal Opportunity Employer: Female/Minority/disability/Protected Veteran/Sexual Orientation/Gender Identity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please review the EEO is the Law and EEO is the Law Supplement.

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UL EEO Policy

Pay Transparency Statement

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