Director, Information Technology

Location US-IL-Northbrook
Job ID
# of Openings
Job Category
Information Technology


People Working Computers – Design It

At UL, we know why we come to work.

We have a unique and exciting opportunity for a high-performing leader to build and manage its IT organization. The Director of Information Technology (IT) leads the IT function to deliver superior services to the organization to enable growth, high performance, business continuity, and achieve the mission and goals of the organization. This role supports the UL Research Institutes and UL Standards & Engagement organizations.


At UL Research Institutes and UL Standards and Engagement, we wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

What you’ll learn & achieve:

As the Director of Information Technology, you will play a key role in the rapid growth of UL as you:

  • Lead a high-performing IT organization to deliver a world-class integrated information and technology platform to support the professionals and mission of the organization.
  • Collaborate with leadership and other colleagues to develop short and long-term plans for the selection, implementation, and deployment of information technologies and systems that support the direct mission and/or support functions of the organization.
  • Experience in modernized systems, data security, and governance; focusing on ERP applications and mobilility that is nimble, cloud-based, and easy-to-use.
  • Periodically review existing and emerging technologies to identify and recommend changes that enhance efficiency, speed, security, cost, and value of IT to the organization.
  • Foster a culture of innovation and curiosity to drive the business toward new technologies and capabilities.
  • Manage all IT vendor relationships to ensure optimal product, service, and operating levels are delivered to the organization in alignment with respective contractual agreements.
  • Identify opportunities to enhance product and service levels provided by IT vendors and recommend renegotiations or vendor changes when necessary.
  • Ensure excellence in service levels provided to employees of the organization; including equipment ordering, delivery, training, and help-desk support.
  • Identify requirements and propose the implementation of solutions to ensure that the most current and effective business continuity, data, and information security protocols are in place within the organization, all vendors, and services utilized.
  • Develop and implement mechanisms that proactively identify, audit, track, report, and mitigate technology and data security risks.
  • Establish governance processes to ensure IT related needs are identified, prioritized, developed, and implemented according to organizational and leadership priorities.
  • Collaborate with Human Resources and other functions to identify and implement training programs for technology skills development and promote data security.
  • Participate in and contribute to other organizational and cross-functional initiatives.

What makes you a great fit:

The ideal candidate will bring several qualities to the team, including:

IT Functional Competencies and Desired Experience

  • Deep and broad expertise in information technology, data security, and IT vendor management, implementing systems in a fast-paced, growing, and rapidly changing environment.
  • Demonstrated experience building and managing positive relationships with internal and external stakeholders to ensure close alignment of IT services and business needs.
  • Management and leadership of technical and information technology teams and technical professionals.
  • Management of IT service provider's offerings and developing a proven IT strategy to serve internal stakeholders that balances demand for IT services with sufficient capacity to meet demand.
  • IT services experience to provide oversight needed to implement the strategy, including ERP implementation (preferred).

Professional Competencies

  • Positive and collaborative attitude and interpersonal skills to work effectively with leaders and colleagues across the organization.
  • Responsiveness and a sense of urgency, with focus on outcomes and continuous improvement for the short and long-term.
  • Program and project management skills to successfully lead a portfolio of complex and technical initiatives, manage competing priorities and trade-offs, thrive in a fast-paced environment, and achieve results while engaging multiple stakeholders.
  • Ability to operate at a strategic and operational level, including attention to detail, focus on quality, speed, outcomes, and willingness to lead and execute the work.
  • Problem solving skills with the ability to identify root causes, develop practical solutions, and work in collaboration with colleagues across the organization to address strategic, operational, and any other roadblocks to success.
  • Engaging and approachable leadership style to lead and develop a high performing team, setting high standards, and accountability for processes and results.
  • High degree of curiosity to learn about the mission and impact of the organization and its areas of specialization.
  • Excellent written and oral communication and presentation skills, to engage leaders, employees, and other stakeholders with the IT programs and support for the organization.

 Professional Experience And Education Requirements For The Role Include

  • Bachelor’s degree is required, with preference to a degree in science, technology, engineering or math.
  • 10 years of experience in information technology is required, including experience in data security.
  • Leadership of complex IT projects or programs requiring the integration of cross-functional technology and/or shared services.
  • Experience working with scientific research or academic institutions is desired.
  • Management experience leading teams, developing strategy, and executing plans.
  • Proficiency in MS Office is required.

UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.

What you’ll experience working at UL:

  • Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 128 years and is deeply ingrained in everything we do.
  • People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
  • Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
  • Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
  • Total Rewards: All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:

About UL Research Institutes and UL Standards and Engagement.


UL Research Institutes and UL Standards and Engagement are nonprofit organizations dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.

Our wholly owned subsidiary, UL Solutions, advances our shared public safety mission. We fund our work through grants, the licensing of standards documents and the business activities of UL Solutions, which conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools for customers around the world.

To learn more, visit and


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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please review the EEO is the Law and EEO is the Law Supplement.

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UL EEO Policy

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