Remote ServiceNow Developer/Admin (SecOPs)

Location CA-Ontario
Job ID
# of Openings
Job Category
Information Technology


Tech.Software.Cyber.IMS – Blue Semiconductor – Analyze It

At UL, we know why we come to work.

Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure, and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion, and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change.


Satisfying? Yes. Exciting? Absolutely!

What you’ll learn & achieve:

The ideal candidate is a person with significant experience in ServiceNow development to include Security Operations (SecOps) who wants to help transform compliance, safety, and security capabilities across our enterprise. This candidate shall have experience in implementing key compliance and security solutions in ServiceNow as well as Business Analyst skill for ServiceNow. 


  • Develop and configure various ServiceNow solutions: solid knowledge and hands on experience with SecOps. We utilize a similar product known as “Serenity Environmental, Health & Safety (EHS)” that resides on the NOW Platform. Although the candidate does not have to have experience working with Serenity EHS, the person must demonstrate the skills to learn and develop, support Serenity EHS and its related integrations and processes on the NOW Platform.
  • Act as a Serenity SME to answer questions from internal staff on various areas including product functionality, integrations, best practices, etc.
  • Work with business, product/process owners and stakeholders to gather their requirements for new and existing solutions.
  • Key role in requirements sessions, providing recommendations to streamline and optimize processes and align with the overall framework.
  • Document detailed requirements in user stories format and build Visio process flows as needed.
  • Analyzing and evaluating the current business processes as a company and identifying areas of improvement.
  • Problem-solving, researching and reviewing up-to-date business processes and new technical advancements to make the ServiceNow more modern.
  • Work with the Sr. ServiceNow Application Architect and development team to determine the best technical solution to address the requirements.
  • Strong hands-on experience developing and configuring Workflows, Business Rules, UI Policies, UI Actions, Client Scripts Script Includes, scoped applications, and ACLs including advanced scripting of (and Angular JS)
  • Develop systems integrations and process automation with external system REST APIs.


What makes you a great fit:

  • Demonstrated strong business and technical (English) communication skills (both oral and written); able to communicate complex technical concepts in a clear, detailed, and concise manner to other technical people and non-technical people.
  • Strong Hands-on experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and of working in a SaaS environment.
  • Three (3) years of hands-on proven experience developing and implementing ITSM, SecOps; demonstrated experience with Incident Management, Service Request Management, and other ITIL processes.
  • Able to work effectively in an environment with many competing and high priority demands.
  • Must have a ServiceNow Certification (CSA, CIS or CAD)
  • ITIL Foundation Certified
  • Strong understanding of compliance, safety management operations, policies, governance, and security technologies: NIST, ISO, SIEM, vulnerabilities, end-point protection, breach detection, and threat management. 
  • Working knowledge of various attack vectors and intrusion methodologies: DDoS, malware, phishing, brute force, APT, etc. 
  • Working knowledge of different classes of attacks (e.g., passive, active, insider, close-in, distributed, etc.) and general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation or privileges, maintaining access, network exploitation, covering tracks, etc.)
  • UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers, and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.

What you’ll experience working at UL:

Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure, and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.


People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.


Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.


Grow & achieve: We learn, work, and grow together with targeted development, reward, and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.


Total Rewards: All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:

Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns.


This is our every day. This is our normal.


Curious? To learn more about us and the work we do, visit


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply, or can't find a relevant opportunity?
Connect with us to keep informed about the latest UL career opportunities, tailored to your interests.

If you wish to request reasonable accommodation at any time, please email our Talent Acquisition team at

UL is an Equal Opportunity Employer: Female/Minority/disability/Protected Veteran/Sexual Orientation/Gender Identity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please review the EEO is the Law and EEO is the Law Supplement.

Please review the following additional documents:

UL EEO Policy

Pay Transparency Statement

E-Verify Poster (English)

Right to Work Poster (English)