Public Relations (PR) Manager

Location US-IL-Northbrook
Job ID
# of Openings
Job Category


Marketing.Corprorate – UL Lobby – Safer World

At UL, we know why we come to work.

We have an exciting opportunity for a Public Relations Manager at Underwriters Laboratories. The Public Relations (PR) Manager will help develop and manage public relations strategy, handle issues management and respond to crisis communications quickly and tactfully. The role will collaborate effectively as a strategic partner to cross-functional teams and be asked to cultivate relationships with journalists and thought leaders within the nonprofit/NGO/science, research and safety sectors.  

The PR Manager creates and executes a media/public affairs function, including public relations and social media alignment within a broader strategic communications framework that supports the mission, strategic priorities and goals of Underwriters Laboratories Inc. The role will be part of a broader communications group whose role is to help Underwriters Laboratories enhance its reputation, amplify research findings, and nurture key internal and external relationships.

Underwriters Laboratories

At Underwriters Laboratories, we wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. Underwriters Laboratories stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

What you’ll learn & achieve:

As the PR Manager, you will play a key role in the rapid growth of Underwriters Laboratories as you:

  • Serve as primary point of contact for communicating with the media, field incoming media inquiries, develop media contacts in print, television, radio and other industry and community influencers important to the organization’s mission.
  • Develop and implement a pro-active media and public relations communication plan over the short- and long-term, including outreach tactics for critical internal and external stakeholders which may include the larger Communications team, internal departments, and external agencies.
  • Handle/support/implement public relations response to crisis communications.
  • Maintain communication guidelines, processes, resources and governance frameworks to ensure high-quality, aligned, and brand compliant communication are delivered externally.
  • Write, review and track all press releases, media pitches, statements, FAQ documents and other press materials for quality. Write and approve digital content for our social media outlets, including regular posts on LinkedIn.
  • Establish a process, clear guidelines and governance for speaking with the media, determine a spokesperson and clarify messaging, and brief spokespeople within the organization on communicating with the media and ensure all leadership have media training.
  • Communicate major industry developments, develop campaigns, and other external communications, and facilitate executive speaking opportunities and thought leadership programs.
  • Ensure alignment with employee messages, support other communications initiatives with media relations and help organize promotional events and supervise film or multi-media productions.

What makes you a great fit:

The ideal candidate will bring several qualities to the team, including:

  • Excellent writing and editing skills and the ability to write compelling copy while being a sophisticated storyteller who can help translate safety science research and convince stakeholder audiences are a must.
  • Ability to effectively work within a matrixed framework, while being flexible, collaborative and deadline-driven.
  • Good decision-making and strong interpersonal skills, developing relationships with media representatives, handling difficult situations, and advising people effectively within the organization.
  • Team player that values co-operation and collaboration across different functions in the organization.
  • Excellent organizational skills and attention to detail, ability to manage multiple projects at once, maintain status updates (internal and external) to meet deadlines.
  • Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions.
  • Creative self-starter and life-long learner open to new ideas and new ways of working that is able to work with minimal supervision in a challenging, fast-paced technical environment.
  • Ability to influence without authority and motivate others toward common objectives.

 Professional education and experience requirements for the role include:

  • Bachelor’s degree in Public Relations, Journalism, English/American Literature, Communications or related field required. Master’s degree preferred.
  • 10+ years of public relations experience working closely with the media, global PR firms and other PR-related vendors, preferably in a corporate environment.
  • Crisis and issues management experience.
  • Experience developing and delivering media relations strategies, message development and message distribution via myriad channels.
  • Experience working closely with journalists, dealing with reporters, and responding to media requests.  
  • Experience supporting and counseling senior-level executives.
  • Experience at leveraging digital as well as traditional media.

UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.

What you’ll experience working at UL:

  • Mission: For Underwriters Laboratories, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 128 years and is deeply ingrained in everything we do.
  • People: Ask any Underwriters Laboratories employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at Underwriters Laboratories. We’re able to deliver the best because we employ the best.
  • Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
  • Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
  • Total Rewards: All employees at Underwriters Laboratories are eligible for bonus compensation. Underwriters Laboratories offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that Underwriters Laboratories contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:

About Underwriters Laboratories Inc.


Underwriters Laboratories Inc. is a nonprofit organization dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.

Our wholly owned subsidiary, UL Inc., advances our shared public safety mission. We fund our work through grants, the licensing of standards documents and the business activities of UL Inc., which conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools for customers around the world.

To learn more, visit


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