Salesforce Architect - REMOTE

Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure, and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion, and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change.

Satisfying? Yes. Exciting? Absolutely!

DESCRIPTION

UL is investing in its own digital transformation leveraging cloud solutions and services.  The company has recently increased the investment in Salesforce to standardize across the global sales organization.  Utilizing industry and market knowledge of design and architecture, the individual would be required to design, review, and execute technology flow for customized applications at UL. The Salesforce.com (SFDC) Architect is responsible for the creation and execution of an application implementation strategy focused Sales, Quoting & Marketing solutions, as well as Field Service Lightning and other functionality on the Salesforce platform. The core of the strategy involves the design and construction of an optimized architecture that promotes performance, scalability, ease of support, service reuse and security while delivering business value through an accelerated application system development life-cycle.

The Salesforce Architect is responsible for the end-to-end platform architecture that enables UL’s digital business, including the overall solution design and delivery of global, multi-channel solutions that directly align with the needs of UL's digital strategy. They will be tasked with translating business requirements into specific end-to-end application solutions. This includes working with UL thought leaders to understand the underlying business architecture and provide oversight over identification of functional requirements, creation of an appropriate technical design, construction activities, testing and deployment tasks.

The SFDC Architect is expected to have experience designing across multiple systems which may include Salesforce Sales, Service, Commerce Cloud, web applications, web services, system integration, data strategy, and reporting services.

RESPONSIBILITIES

• Recommends innovative approaches to leverage new and existing Salesforce technologies as necessary. Identifies, research, and designs supporting Salesforce platform that provides services to UL’s staff and clients worldwide.
• Develops business-focused requirements for the technical architecture, evaluates alternative technologies, and recommends appropriate solutions that fit current enterprise architecture. Determines optimal mix of key service levels in technical designs. Defines key aspects of architecture and design (e.g., scalability, availability, manageability, security, performance).
• Ensures a consistent and standardized environment that will ensure cost effective application delivery for the enterprise.
• Advises Business/IT management on IT enterprise architecture issues. Participates in the IT Standards, IT Performance, and Capacity Management processes.
• Maintains and applies current knowledge of information technology, particularly Salesforce. Research new and emerging technologies through industry journals, conferences, and various information sources such as SFDC Trailheads (and other resources) Gartner, Meta, etc. to help determine if and how they can be used to add value to the business.
• Leads projects with UL IT managers to develop and maintain three-year technology roadmaps in all technology areas and with UL Application and Information Management. Ensures the technology infrastructure and direction meets the current and forecasted needs of the application portfolio.
• Engages external service providers in the planning and integration new system requirements.
• Produce system design documents and lead technical walkthroughs.
• Minimize technical exposure and risk on projects.
• Own L4 architecture support (where L1 is service-desk, L2 is operations, L3 is delivery teams, L4 is architecture).

Work closely with

• Business and program stakeholders to understand objectives and craft strategies to proceed
• Development leads to design, validates, and execute architecture vision
• Project Management to coordinate solutions from technical perspective and minimize technical risk
• Operations and support teams to take into account operational (non-functional) requirements and provide architectural support
• Infrastructure leads to understand, validate, and action infrastructure impacts on solution architecture

• Salesforce Certified Application Architect and/or Certified System Architect completed or in progress
• 5+ years Salesforce experience
• Strong oral and written presentation skills
• Experience in developing software using Agile including planning and estimating
  work effort and task breakdown.
• Experience in working with large companies that have complex data solutions
• Demonstrated knowledge of industry trends and standards.
• BA/BS degree and 7+ years of experience
• UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers, and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.

PREFERRED SKILLS

• Expertise on Sales Cloud, Service Cloud, Field Service Lightning
• Deep knowledge in CPQ (configure, price, quote) PIM (product information management), and MDM (master data management)
• Exposure to .NET, Angular, Java
• Exposure to ArchiMate, C4 Model Documentation and BiZZdesign
• Exposure to Oracle
• Exposure to Data Architecture.
• Interaction with Data Science & Data Engineering.

Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure, and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.

People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.

Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.

Grow & achieve: We learn, work, and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

Total Rewards: All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day.

This is our normal.

Curious? To learn more about us and the work we do, visit UL.com