Software Solution Architect

Location US-IL-Northbrook
Job ID
# of Openings
Job Category


General – Green Earth – Safer World

At UL, we know why we come to work.

Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

What you’ll learn & achieve:

Works independently under minimal guidance to support the sale of UL software products as directed by account managers as the subject matter expert for all aspects of UL software solutions, assist with pre-sale solution design, and ensure a smooth transition to deployment.

▪ Is aware of the broader strategy for software product sales, based on high level of software product knowledge and frequent interactions with customers and account management teams
▪ Supports primary sellers in relationship building, lending technical credibility with customer buyers
▪ Works hands-on with customers pre-sale to gather solution requirements and demonstrate and communicate implementation best practices
▪ Works independently on product demonstrations and provide reassurance that the software product will work effectively and deliver ROI in the customer’s environment
▪ Interfaces with technical customer personnel to communicate value of solution in detail
▪ Delivers technical presentations of offerings to customers and prospects
▪ Assists with configuration design based upon customer requirements and existing IT systems
▪ Tests and integrates software products in customer environments to effectively serve customer needs
▪ Provides pre-sales support as a subject matter expert to the sales team and for pre-qualified opportunities
▪ Works with account teams, provide new perspectives to existing solutions to existing customers and Account Executives to demonstrate value of UL software products to prospective customers
▪ Leverages technical knowledge to partner with sellers to drive overall solution win
▪ Supports hand-off to software customer success resources to ensure adoption

What makes you a great fit:

Bachelor’s and/or graduate degree in software engineering or related field
▪ Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software
▪ Relevant technical capabilities in software engineering and design architecture
▪ 6+ years of related experience
▪ Deep knowledge and experience with assigned specialty software products / services
▪ Business acumen and understanding of business sales processes


UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.

What you’ll experience working at UL:

Mission: For UL, corporate and social responsibility isn’t new.  Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.

People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL.  We’re able to deliver the best because we employ the best.

Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles,  you will get international experience working with colleagues around the world.

Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

Total Rewards: All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:

Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.  


Curious? To learn more about us and the work we do, visit 


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If you wish to request reasonable accommodation at any time, please email our Talent Acquisition team at

UL is an Equal Opportunity Employer: Female/Minority/disability/Protected Veteran/Sexual Orientation/Gender Identity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please review the EEO is the Law and EEO is the Law Supplement.

Please review the following additional documents:

UL EEO Policy

Pay Transparency Statement

E-Verify Poster (English)

Right to Work Poster (English)