Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!
Under minimal supervision, leads the strategy and implementation of enterprise wide business systems. Mentors and directs the work of other business systems employees. Leads complex and large projects to assure goals and objectives are met within an arranged time frame. Defines systems scope based on user needs, a thorough understanding of the business, and industry. Ensures solutions meet or exceeds customer expectations. Leads business process redesign programs and defines which new technologies are needed. Leads meetings to translate high level business requirements into functional specification and manages the specification changes.
1. Conducts strategic planning activities including communication of organization unit
strategy with IT staff. Negotiates with business to prioritize requests that support
business objectives and drives business assessment of project cost/benefits. Works
with Portfolio Management to manage project prioritization and provides input for
business assessment of project cost/benefit analysis. Develops technology plans
aligned with business and IT strategies and proposes changes to systems & service
2. Supports Business development activity including development of project proposals,
coordinating technology spending, identifying opportunities to leverage technology,
and identifying business sponsors for technology.
3. Develops and maintains relationships with industry leaders. Communicates business
requirements to IT. Develops, negotiates, and manages business unit expectations of
technology services, solutions, deliverables, budgets, and timelines. Proposes
changes to service level agreements and directs resolution between business and IT
4. Manages meetings with business leadership to identify and validate system
requirements and processes. Supports businesses with building business plans
including ROI and benefit/cost analysis.
5. Leads change management initiatives, validates recommended changes, and
communicates/markets plans. Reviews and provides input on training documentation
and develops process to measure success of changes.
6. Tracks industry by evaluating media, technology trends, and vendor strategies.
Identifies technology opportunities to help with business issues. Provides input to IT
management on technology standards and operations. Prepares reports on emerging
technologies for discussion with businesses.
7. Read and follow the Underwriters Laboratories Code of Conduct, and follow all
physical and digital security practices.
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL.com.
UL is an Equal Opportunity Employer: Female/Minority/disability/Protected Veteran/Sexual Orientation/Gender Identity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please review the EEO is the Law and EEO is the Law Supplement.
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