Software Senior Quality Assurance Engineer

Location US-TN-Franklin
Job ID
# of Openings
Job Category
Software Development


CRS.CTECH – Electronics – Test It

At UL, we know why we come to work.

Thousands of us around the world wake up every day with a common purpose to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

What you’ll learn & achieve:

The Software QA Engineer will be primarily responsible for creating and automating test scenarios and identifying/reporting defects. This individual will be a pivotal member of an Agile development team working closely with developers, product owners, and technical writers. This individual should be passionate about quality and test automation. The candidate will also help manage our test environments, develop and document processes, and develop and maintain our test libraries. A balance of strong technical testing experience along with excellent communication and team interaction skills will be key to success in this role.


We are looking for a true team player who has a great attitude, leads by example, and is not afraid to seek out help within his team and across other teams when necessary. This role will report to the Software Development Manager in our Franklin, TN office.


Key Responsibilities

  • Develop effective, reusable and maintainable automated functional test framework and test scripts to achieve maximum code coverage in a fast-paced agile environment
  • Collaborate with your scrum team to determine the best methods to use to test the acceptance criteria in sprint stories (unit, API, UI, Performance, etc.)
  • Ensure that automation scripts function well across all supported browsers and platforms
  • Review automated tests of peers and provide suggestions to improve the quality and efficiency of the tests
  • Participate in production deployments to validate quality and success of the release
  • Help define, implement and maintain automation strategies that enable the team to perform more thorough regression testing of existing functionality, earlier in the release cycle
  • Participate and provide input in requirement and technical design review meetings
  • Monitor issues identified during testing and mitigate/escalate issues as necessary
  • Perform manual testing of test cases as and when needed
  • Stay up to date on general knowledge of software architecture; understanding component and application breakdown and interaction

What makes you a great fit:

Required Skills

  • 3+ years’ experience using various automated testing tools and methods in SaaS applications
  • Expertise in Selenium and C# preferred
  • Experience in the writing, executing, and maintenance of automated test scripts
  • Hands-on experience with test case management tools such as TestRail, Rally, Jira
  • Experience working in a continuous integration or continuous delivery environment using TeamCity, Octopus Deploy, GIT or equivalent tools
  • Experience with testing APIs, Back-End Services, and databases
  • Demonstrated knowledge and understanding of industry standard quality assurance methodologies, standards and best practices
  • Desire and ability to learn new technologies and techniques as they emerge
  • Proactive work ethic with the ability to deliver results and meet challenging deadlines
  • Knowledge and experience in cloud based technologies and frameworks desirable
  • Excellent communication skills
  • Experience within healthcare related industry is a plus



Bachelor’s degree in Computer Science or related field

What you’ll experience working at UL:

  • Mission For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 127 years and is deeply engrained in everything we do.
  • People Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
  • Interesting work Every day is different for us here as we eagerly anticipate the next innovation that our customer s create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
  • Grow & Achieve We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
  • Total Rewards Total Rewards All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:

Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.

Curious? To learn more about us and the work we do, visit


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UL EEO Policy

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