• Quality Assurance Analyst

    Location US-MO-St. Louis | US-CA-Agoura Hills
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  • Overview

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    Contribute to a Safer, More Secure, and More Sustainable World. At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.


    Under general to limited supervision, maintains quality assurance programs, policies, processes, procedures and controls ensuring that performance and quality of services conform to establish standards and agency guidelines to ensure lasting customer satisfaction. Identifies and assures implementation of process improvements to increase efficiency, effectiveness and quality of UL operations. Participates in process improvement initiatives through problem identification and escalation.


    • Delivers quality programs that focus on achieving or exceeding productivity and quality targets.
    • Documents all problems and works to resolve them; reports progress on problem resolution to management.
    • Devises improvements to current procedures and develops models of possible future configurations.
    • Performs workflow analysis and recommends quality improvements.
    • Performs other duties as directed.


    University degree or (equivalent) in Engineering, Business Administration or related field plus two years of experience in a quality function Working knowledge of quality concepts, techniques / methodologies including quality and business excellence models (e.g., ISO 9001, 17025, 17065, Lean Sigma, Baldrige / Shingo). Demonstrated ability to work within a matrix environment. Working knowledge of audit controls.


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