• User Experience Designer

    Location US-IL-Northbrook
    Job ID
    # of Openings
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  • Overview

    Contribute to a Safer, More Secure, and More Sustainable World. At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.


    Under general supervision, develops UL customer-facing applications, corporateapplications and portals. Delivers customized information, resources, and self-serviceapplications to a global audience. Maintains UL intranet, extranets, and business systemsand plays a critical role in design and implementation of new features. Supports projectmanagers, developers, and business analysts with enhancing current resources. Works withvarious technical information teams to understand technology limitations and howimplementation decisions impact user experience in terms of browser compatibility,accessibility, internalization, usability and performance.


    • Supports User Experience Research and Design in selected projects and applications.
    • Implements and improves CSS standards, UX strategy, and incorporates RIA elements when prudent.
    • Gathers requirements by analyzing target audience, objectives , user needs, and business needs.
    • Develops user scenarios, navigational structures, sitemaps, user/task flows, and wireframes.
    • Creates graphical prototypes and interactive simulations to present concepts.
    • Uses knowledge of Section 508 accessibility compliance when applicable.
    • Conducts UX research including; usability testing (local and remote), multi variant and A/B tests, heuristic analysis, contextual inquiry, ethnography, card sorting, gap analysis, and competitive benchmarks.
    • Creates user interface design within established architectural and product standards. Considers navigation and information architecture as it applies to solutions.
    • Designs web pages using the latest technologies and products (such as HTML, CS2, JavaScript, ActionScript, Illustrator, Photoshop, Dreamweaver, Visio, XML, AJAX or XSLT).
    • Designs applications and portals while adhering to existing brand and UX standards. Tests new developments for UXD acceptance.


    • University degree in Human Factors Design, Interaction Design, Industrial Design,Information Technology, or a related discipline plus general 5 years of directly relatedexperience.
    • ITIL certification preferred.
    • MBA or other advanced degree preferred.Good understanding of the (enterprise) software lifecycle and the role of UX/UI designthroughout the software life cycle.



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