• UX/UI Designer

    Location US-MA-Concord
    Job ID
    # of Openings
    Job Category
  • Overview

    We are searching for a UX/UI Designer who is ready to harness her or his creativity, experience, and a user-centered design process to design products that are safe, effective, and satisfying to the intended users. The successful candidate will be high-energy, and eager to learn while working with an innovative design and UX team!


    Our team includes specialists in human factors, UX/UI design, industrial design, UX research, and other disciplines. We are a multi-faceted consultancy that understands the importance of conducting comprehensive user research to define new product requirements, performing creative design explorations while also embracing technological imperatives, and iterating a design solution by conducting usability tests and other evaluations.


     Contribute to a Safer, More Secure, and More Sustainable World. At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live.


    As part of our team, you will contribute to user interface design activities such as conceptualizing user interface designs, designing user interface screens, designing printed learning aids, and producing style guides. Experience creating interactive prototypes is a plus. You should be a team player and welcome intermittent travel within the USA and abroad (mostly Europe) to meet clients and present designs. You should be a "natural consultant" who possesses diverse technical skills, enjoys meeting new people and feels comfortable multi-tasking.

    • Develops safe, effective, and appealing user interface designs across various digital platforms, including device-embedded software, mobile applications, and web-based applications.
    • In partnership with research colleagues, supports requirements development by analyzing target audience, objectives, user needs, and business needs.
    • Develops use scenarios, navigational structures, sitemaps, user/task flows, wireframes and visual assets.
    • Works with senior design team members to develop conceptual design concepts and instantiate design concepts in the form of detailed screen designs and learning aids (e.g., user manuals, quick reference cards, training animations).
    • Develops final artwork (e.g., buttons, icons, illustrations) for software user interfaces, hardware user interfaces, and learning aids.
    • Supports the creation of interactive prototypes to present and support usability tests of user interface design concepts.
    • In partnership with research colleagues, supports UX research including usability testing (local and remote), multi variant and A/B tests, heuristic analysis, contextual inquiry, ethnography, card sorting, gap analysis, and competitive benchmarks.
    • Helps development teams troubleshoot and fix UI problems.
    • Ensures that a consistent and cohesive user experience is maintained throughout project execution.
    • Supports senior design team members to help create detailed proposals, project cost estimates, plans, and schedules.
    • Guides content creators/publishers and developers in usability best practices and GUI standards.
    • Supports design reviews, style guideline development, and presentations on style standards and UX conventions.
    • Performs other duties as directed.


    • Bachelor's degree in interaction design, visual design, graphic design, or a related field
    • Strong conceptual and visual design skills
    • Strong written and verbal communication skills with a proficiency in English 
    • Skilled in design tools including Adobe Creative Suite, especially Adobe Illustrator, and wireframing/prototyping tools including Sketch, InVision, or Axure
    • Experience conceptualizing and/or designing hardware and/or software user interfaces and/or instructional documents a plus
    • Working knowledge of HTML, CSS, Javascript a plus


    *Internal title for this position is User Experience Specialist


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