• Inbound Sales Representative - Lighting

    Location US-IL-Northbrook | US-NC-Research Triangle Park
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  • Overview

    Contribute to a safer, secure and more sustainable World! 
    At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.


    Under direct supervision, the Inbound Sales Representative responds to inbound requests and sells UL’s services to customers via phone and email. Acts as part of a sales team and supports professional sales staff. Responsible for closing the sale on lower-tier services. May also be involved in order fulfillment, post-sales, or administrative-related activities.

    • Reviews inbound inquiries and routes them to the appropriate sales teams.
    • Develops and sends quotations for specified categories of leads using standardized pricing tools.
    • Facilitates service delivery resource allocation by entering sales contracts into databases.
    • Performs follow-up of sent quotes and turns them into orders while meeting financial commitments.
    • Communicates with internal and external stakeholders to facilitate the completion of requests and projects.
    • Performs other duties as directed.


    • Higher Secondary Education and one year of related experience.  Bachelor’s degree preferred.
    • Demonstrated ability to use various PC-based software packages.  Experience with Microsoft Office is preferred.
    • Strong verbal and written communication skills are required.
    • Minimal business travel may be required.


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