• Fire Equipment Associate Field Engineer - Manchester, NH Territory

    Location US-NH-Manchester
    Job ID
    # of Openings
    Job Category
    Field Operations/Follow-Up Services
  • Overview

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    Contribute to a Safer, More Secure, and More Sustainable World. At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.


    Candidate must be located in or willing to relocate to the area of Manchester, NH.


    Under general supervision, the Associate Field Engineer within Field Services independently executes the timely completion of assigned work orders and other Inspection Center projects by analyzing scope and determining requirements, evaluating complex product and systems to establish requirements and preparing reports. Maintains the integrity of the UL Mark by conducting various product, device, process, system and material inspections at various site and factory locations to ensure that they are produced and marked in compliance with various applicable technical requirements. Assists in the promotion, marketing and selling of new and existing UL services. Works with internal and external customers to resolve technical and administrative issues.


    • Independently performs safety and non-safety certification inspections and field evaluations in accordance with the required performance standards and requirements. Analyzes and evaluates examination and test results against applicable requirements. Uses technical judgment to determine whether noncompliance variations compromise the continued application of the UL Mark and may determine if alternative is acceptable. May audit customer quality management or assurance programs.
    • Independently performs inspections of fire apparatus such as aerial devices, pumpers and ground ladders in accordance with National Fire Protection Association (NFPA) requirements. Work includes field evaluations of fire apparatus using NDT testing methods including magnetic particle, visual, ultrasound, and liquid penetrant.
    • Interprets and analyzes examination and test results against UL requirements, verifying the accuracy of manufacturers measuring equipment and reviewing production and inspection records. Periodically reviews manufacturers programs of production, inspection, and shipping to ensure products are produced and marked in compliance with UL requirements. Evaluates and facilitates options for corrective action where variations from UL requirements are noted.
    • Communicates with manufacturers and customers, Authorities Having Jurisdiction and others to conduct non-safety and safety certification inspections. Investigates the misuse of UL Mark. Provides general information on policies and procedures for the varied UL services along with promoting and explaining the benefits of new and existing services. Discusses procedures, test methods, test results, sample selection and variations in products, devices, processes, systems and materials as necessary to resolve problems, implement changes to existing requirements or help develop new requirements.
    • Uses instruments to perform inspections, such as micrometers, voltmeters, ammeters, and other UL supplied equipment. Observes use of manufacturer's equipment necessary to meet UL requirements. Confirms proper calibration of manufacturer's measuring equipment and may perform calibration of UL supplied equipment.
    • Documents examination, variations and test results to appropriate UL forms. Maintains logs for scheduling inspections, time and expenses. Performs various calculations in more than one
    • Resolves process, management system and possibly engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations. 
    • Integrates continuous improvement concepts and techniques into all aspects of the job. 
    • Performs other duties as directed. 


    • Minimum 2-year Technical Degree with two years of related experience, Associate's Degree in Non-Destructive Testing preferred
    • Experience in Field, Compliance or Quality Engineering a plus
    • Non-destructive testing (NDT) experience a plus. Certification in CP 189 or SNT-TC-1A, ASNT Level II Certification in MT, VT, UT and/or PT a plus
    • ASQ certification a plus
    • General electronics background, and strong mechanical and technical aptitude with the ability to read and interpret schematic diagrams
    • Valid driver’s license with demonstrated safe driving record as indicated by eligibility to participate in a DOT regulated program
    • Candidate must meet vision requirements as listed in ASNT CP 189
    • Must be able to work in confined spaces, elevated spaces, and must be able to lift at least 70lbs without assistance
    • Ability to cross-sell and understand client business needs
    • Strong written and verbal communications skills, and client-interfacing skills
    • Strong computer skills including Microsoft Word and Excel, IBM Laptop Computer/Lotus Notes
    • Conflict resolution skills
    • Ability to travel, and ability to work remotely
    • Ability to access roofs and work from heights
    • Candidate must be located in or willing to relocate to the area of Manchester, NH.

    Grow and Achieve. Growth and development are part of our DNA. Our working environment is a launch pad for our employees to excel. Your growth will be supported with targeted development, rewards and recognition programs, so that you can maximize your potential.


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