• Product Reliability Engineer Leader

    Location US-IA-Newton
    Job ID
    # of Openings
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  • Overview

    Contribute to a Safer, More Secure, and More Sustainable World!




    At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.


    We are currently seeking a Product Reliability Engineering Leader to join our growing team in Newton, IA! 


    Our ideal Product Reliability Engineer Leader will be CRE certified, have experience with new product development cycle, designing components, experience with developing tests, specifying test equipment, creating data collection and storage, and explaining to our customers the outcome. The ideal candidate will also be responsible for training our customers staff on reliability.  


    Relocation assistance is available for this oportunity!


    As a Product Reliability Engineer Leader, you will effectively manage the day to day activities of a team, supporting and guiding decisions on projects, project management and opportunities within a highly matrixed organization. Assists Engineering Manager in defining goals and performance objectives and metrics to execute strategy, with a focus on financial goals and metrics (revenue, profit, enterprise value, etc.). Engineering Leader maintains the responsibilities of Staff Engineers and will occasionally handle projects. Continuous check of resource availability and evaluation of possible alternative solutions by delegating work to appropriate levels for completion. Drives a high performing team by managing the performance, development and engagement of team members. This role is responsible for building relationships with customers and supporting the commercial team by ensuring workload balance and providing technical support needed to satisfy customers and adhere to UL Mission. Other responsibilities as a Product Reliability Engineering Leader include: 


    • Implements and executes capacity and capability management under the guidance of the Engineering Manager. Ensures effective workflow by engaging with cross functional leads and customers in order to understand scope of projects and technical needs to assign resources effectively. Responsible for driving process improvements to ensure financial results are achieved. Typically supports local members of a team, but may support remote employees in other locations.
    • Drives a high performing team by managing the performance and development of team members. Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement. Holds team and self-accountable for results, assists Engineering Manager in defining goals and performance objectives and metrics to execute strategy. Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale. Ensures understanding of and compliance with all established policies and requirements.
    • Increases customer loyalty, anticipates customer needs and provides proactive solutions. Gathers shares and responds to customer feedback. Coaches and mentors employees to do the same. Supports sales by building relationships with customers, requiring a deep understanding of what is in pipeline, obtaining feedback on how UL can do better, what is working well and identifies actions and solutions.
    • Provides direct support to customers and team by providing technical guidance and engineering judgment to complete projects and address all issues arising needing resolution (i.e. customer complaints, unusual requests, technical advice). Ensures quality and adherence to policies and standards requirements.
    • Provide training and explanations of Reliability Engineering to our customers. 
    • Leads and/or participates in discussions to drive business initiatives through brainstorming discussions. Empowers and holds team accountable to find new opportunities to effectively drive growth & financial goals (revenue, profit, enterprise value, etc.).
    • Delegates Project Handlers to establish the appropriate test programs. Supports and guides project handlers to ensure compliance with requirements, changes in project scope or specifications and customer notifications. 


    • Bachelor's degree in Engineering (Electrical, Mechanical, or related field).
    • 5+ years directly related experience.
    • Knowledge and demonstrated use of Reliability skills such as Weibull analysis and/or HALT.
    • Lean Sigma Green Belt or Lean Leadership Training, Gage R&R experience or Equivalent preferred.
    • Demonstrates knowledge of how decisions impact business results, working with a diverse team and planning and thinking strategically.
    • Demonstrates the ability to manage employee performance using performance expectations and goals, and responding to employee relations issues.

    *Internal title for this position is recognized as Engineering Leader





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