• Field Engineer

    Location CA-Toronto | CA-Toronto
    Job ID
    # of Openings
    Job Category
  • Overview

    Field Engineer – Toronto (North – Markham, Richmond Hill)


    Exciting opportunity with our Technical team! Utilize your Field Engineering skills to help fulfill UL’s Safety Mission!

    UL is a global independent safety science company with more than a century of expertise innovating safety solutions from the public adoption of electricity to new breakthroughs in areas such as sustainability, renewable energy, mobile payment security and nanotechnology. Dedicated to promoting safe living and working environments, UL helps safeguard people, products and places in important ways, facilitates trade and provides peace of mind.

    About the Position


    Under minimal supervision, independently executes the timely completion of assigned work orders and other Inspection Center projects by analyzing scope and determining requirements, evaluating complex product and systems to establish requirements and preparing reports. Maintains the integrity of the UL Mark by conducting various product, device, process, system and material inspections at various site and factory locations to ensure that they are produced and marked in compliance with various applicable technical requirements. Assists in the promotion, marketing and selling of new and exciting UL services. Works with internal and external customers to resolve technical and administrative issues. Analyzes, evaluates, and where necessary, proposes changes to Field Service policies and manuals and Follow Up Services programs. May participate in review and interpretation of quality assurance programs.



    What You Will Do


    • Independently performs safety and non-safety certification inspections and field evaluations in accordance with the required performance standards and requirements. Analyzes and evaluates examination and test results against applicable requirements. Uses technical judgment to determine whether noncompliance variations compromise the continued application of the UL Mark and may determine if alternative is acceptable. May audit customer quality management/assurance programs.
    • Interprets and analyzes examination and test results against UL requirements, verifying the accuracy of manufacturers’ measuring equipment and reviewing production and inspection records. Periodically reviews manufacturers’ programs of production, inspection, and shipping to ensure products are produced and marked in compliance with UL requirements. Evaluates and facilitates options for corrective action where variations from UL requirements are noted.
    • Communicates with manufacturers and customers, Authorities Having Jurisdiction and others to conduct non-safety and safety certification inspections. Investigates the misuse of UL Mark. Provides general information on policies and procedures for the varied UL services along with promoting and explaining the benefits of new and existing services. Discusses procedures, test methods, test results, sample selection and variations in products, devices, processes, systems and materials as necessary to resolve problems, implement changes to existing requirements or help develop new requirements.
    • Provides technical assistance in several product categories and/or inspection methods.
    • Uses instruments to perform inspections, such as micrometers, voltmeters, ammeters, and other UL supplied equipment. Observes the use of manufacturer’s equipment necessary to meet UL requirements. Confirms the proper calibration of manufacturers’ measuring equipment and may perform calibration of UL supplied equipment.
    • Documents examination, variations and test results to appropriate UL forms. Maintains logs for scheduling inspections, time and expenses. Performs various calculations in more than one specific engineering field such as electrical, mechanical, chemical, or fire protection.
    • Participates in proposing changes to the UL Policy Manuals such as the Field Services Manual. Reviews and submits comments on the new Follow-Up Services programs. Coordinates with other UL staff on conducting the field portion of File Reviews.
    • Resolves process, management system and possibly engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
    • Integrates continuous improvement concepts and techniques into all aspects of the job.
    • May participate in reviewing the work of other staff.
    • May participate in reviewing and interpreting quality assurance program requirements to assist in implementation of alternate quality-based inspection programs.
    • Performs other duties as directed.




    If you have the below, we would like to hear from you


    • Graduation from a recognized two year technology course.
    • Must be able to travel and have a reliable vehicle.
    • Strong written and verbal communication skills.
    • Strong computer skills are a must.
    • Basic understanding of the principles of Lean Sigma.
    • Ability to understand and follow instructions furnished in written, oral or diagram form.
    • Ability to resolve problems involving several variables in standardized situations where specific decision-making guidelines exist.


    Join our team of Field Services and make a difference!


    Job Code: 2018-10565


    Underwriters Laboratories of Canada supports the Accessibility for Ontarians with Disabilities Act (AODA) and the Human Rights Code in our recruitment process. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise Human Resources if you require disability-related accommodation.


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