• Sr. Sales Learning & Development Specialist

    Location US-NC-Research Triangle Park
    Job ID
    2018-10191
    # of Openings
    1
    Job Category
    Instructional Design/Training
  • Overview

    Contribute to a Safer, More Secure, and More Sustainable World. At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.

     

    We are looking for an experienced and enthusiastic individual who is especially passionate about sales and talent development. This role demands a detailed understanding of sales methodologies, pipeline management, customer engagement, sales messaging, and other important elements of a high performing sales team.

     

    In this role, you will curate and deploy sales enablement content and tools that equips all client-facing employees with the ability to consistently and systematically have a valuable conversation with the right set of customer stakeholders at each stage of the customer engagement process.

    Responsibilities

    • Equip sales with the knowledge and skills to engage prospects and customers and drive sales forward.
    • Design and develop sales skills programs, sales messaging, sales tools, and performance support.
    • Drive sales enablement content relative to: sales process, service and solution messaging, learning reinforcement content (one-pagers, infographics, video, etc.), and sales tools (e.g. sales playbooks, value actualization tools)
    • Partner with subject matter experts, marketing and sales operations to develop audience-focused narratives/pitches that enable our sales team to communicate value to our customers.
    • Utilize sales methodology training (e.g. Conceptual Selling, Strategic Selling, LAMP) to build effective post learning reinforcement to ensure continuous development of the sales team
    • Establish a content review and governance process to improve quality and consistency of sales messaging, service and solution, sales skills, and sales process content.
    • Lead sales learning communication to maximize awareness of sales learning content and tools.
    • Manage sales skill vendors and collaborate with regional training managers to deploy sales skills training.
    • Facilitate sales skills training and post learning reinforcement sessions
    • Proactively look for industry best practices to identify and implement selling techniques (Solution Selling, Disrupting Selling, Social Selling)

     

     

    Knowledge

    • Detailed knowledge of training, organization development and learning practices.
    • Working knowledge of sales process, buyers journey, personas and sales methodologies (e.g.; Strategic Selling, Conceptual Selling, LAMP)
    • Working knowledge or CRM

     

    Skills

    • Excellent written and verbal communication skills
    • Intermediate audio-visual content creation skills
    • Facilitation and organization skills with the ability to track both working projects and learner progress
    • Ability to drive a project to completion, owning the standard of completed work across multiple stakeholders to deliver an impactful learner experience
    • Able to work independently as well as part of a team in a driven and energetic environment
    • Ability to prioritize tasks effectively and be a team player with strong interpersonal skills and ability to inspire and motivate others

    Qualifications

    • University degree (equivalent to a Bachelor’s degree) in Human Resources Administration, Learning & Development, Organizational Development, Instructional Design, Business, or a related field plus generally 6 years of professional level     experience.  Experience working in a multi-national company preferred
    • B2B sales, training and sales enablement experiences
    • Experience creating and adapting sales messaging, service and solutions learning content for mobile consumption
    • Excellent facilitation skills for sales training programs (instructor-led and virtual training)
    • Experience supporting Organizational Design interventions
    • Strong proficiency in MS Word, Excel, Outlook, PowerPoint, SharePoint, and Video
    • Experience with video editing and storyboarding and content authoring tools such as Articulate Storyline 360 and Adobe Creative Suite (Captivate, Premiere, Illustrate, Photo, After Effects, Media Encoder).

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