• Quality Engineer

    Location US-IL-Northbrook | US-CA-Fremont | US-NC-Research Triangle Park | US-NY-Melville | US-WA-Camas
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  • Overview

    Contribute to a Safer, More Secure, and More Sustainable World 

    At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technological advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.

    Video: #ThisIsOurNormal


    Under minimal supervision, the Quality Engineer participates in, or leads operational process improvement through metrics, problem identification, root cause analysis and developing and implementing corrective action. Takes an active role in helping drive continuous improvement throughout the organization. Ensures successful design and implementation of the metrics, quality plans, Statistical Process Controls, and internal audits. May also be responsible for local Quality support at one or more sites. Performs other duties as needed to ensure successful implementation of the Quality System.


    • Works with operations and other staff to identify issues, conduct root cause analysis, and develop and implement corrective actions.
    • Facilitates resolution of non-conformances by identifying owners, working with staff with root cause analysis and appropriate corrective actions.
    • Plans and conducts internal quality audits, including project folder and process audits.
    • Develops quality metrics, including Statistical Process Controls, and analyzes data to drive continuous improvement.
    • Designs, implements and maintains Quality Plans and Systems at the direction of Quality Assurance management.
    • Develops basic to complex processes and process maps. Develops, implements and/or leads quality improvement teams.
    • Participates in a lead capacity on quality improvement teams. Provides quality training and standards interpretations.
    • Leads Data Acceptance Program (DAP) audits and/or lead accreditation assessments.
    • Performs other duties as directed.


    • University degree (or equivalent) in Engineering or related field plus generally six plus years of directly related experience.
    • Demonstrated ability to conduct root cause analysis and plan/implement corrective action.
    • Demonstrated ability to analyze data, to interact with all levels of the organization, and to present and facilitate discussions of the findings.
    • Detailed knowledge of quality systems principles including quality and business excellence models (e.g., ISO 9001, 17025, 17065, Baldrige / Shingo).
    • Detailed knowledge of process mapping and process redesign. Demonstrated ability to conduct quality audits. Detailed knowledge of auditing tools and techniques.


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